Privacy Policy

MICRORISK GROUP PTY LTD – PRIVACY POLICY

MicroRisk Group Pty Ltd (ABN: 53 660 883 518) ) (we, our or us) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including correspondence, by telephone and facsimile, by email, via our website www.microriskgroup.com.au (see MicroRisk Group Website), from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

•           For the primary purpose for which it was obtained

•           For a secondary purpose that is directly related to the primary purpose

•           With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

•           Third parties where you consent to the use or disclosure; and

•           Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

MicroRisk Group Pty Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We  will  take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

MicroRisk Group Website

This website (Site) is operated by MicroRisk Group Pty Ltd (ABN: 53 660 883 518).  It is available at: www.microriskgroup.com.au and may be available through other addresses or channels.

The Site collects personal data to power our site analytics, including: 

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to the Site

  • Your IP address

  • This information may also include details about your use of the Site, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

 We share this information with Squarespace, our Site analytics provider, to learn about site traffic and activity.

 The Site uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

 These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve the Site to you.

 These analytics and performance cookies are used on the Site, as described below, only when you acknowledge our cookie banner. The Site uses analytics and performance cookies to view site traffic, activity, and other data.

 When you submit information to the Site via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with for storage and with Zapier for data porting.

The Site is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  •  Information about your browser, network and device

  •  Web pages you visited prior to coming to the Site

  •  Web pages you view while on the Site

  •  Your IP address

 Squarespace needs the data to run the Site, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

 The Site uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  •  Information about your browser, network, or device

  •  Your IP address

Policy Updates

This Policy may change from time to time and is available on the Site.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

MicroRisk Group Pty Ltd (ABN: 53 660 883 518)

Email: info@microriskgroup.com.au

Last update: 8 January 2024